Tento dokument je dostupný v anglickém a českém jazyce. Česká verze následuje níže a je poskytována uživatelům z České republiky v souladu s platnými právními předpisy na ochranu spotřebitele. / This document is available in English and Czech. The Czech language version follows below and is provided for users from the Czech Republic in accordance with applicable consumer law.

Privacy Policy

Last updated: 26 November 2025

This Privacy Policy describes how Aen-arting (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from aen-arting.com (the “Site”).

Data Controller

For the purposes of the General Data Protection Regulation (GDPR), the data controller is:

Aen-arting

ID No. (IČO):
E-mail: aen@aen-arting.com

If you have any questions about this Privacy Policy or how we process your personal data, you can contact us using the details above.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. In this Privacy Policy, any information that can identify an individual is referred to as “Personal Information”.

Below is an overview of what information we collect and why.

Device Information

Examples of Personal Information collected:

• web browser version

• IP address

• time zone

• cookie information

• pages or artworks viewed

• search terms

• how you interact with the Site

Purpose of collection:

• to load the Site properly for you

• to perform analytics and improve the Site’s performance and usability

• to maintain the security and integrity of the Site

Source of collection:

• collected automatically when you access the Site using cookies, log files, tags, and similar technologies

Disclosure for a business purpose:

• shared with our website hosting and platform provider (Squarespace)

Order Information

Examples of Personal Information collected:

• name

• billing address

• shipping address

• payment information (bank transfer only; no credit card data is collected or stored by us)

• email address

• phone number

Purpose of collection:

• to provide and deliver artworks

• to process your payment

• to arrange shipping

• to send invoices or order confirmations

• to communicate with you about your order

• to screen for potential fraud

• to provide customer support

Source of collection:

• collected directly from you during checkout

Disclosure for a business purpose (where necessary):

• Squarespace (e-commerce and hosting platform)

• shipping carriers (such as PPL, DHL, GLS)

• accounting / tax service providers, if applicable

Customer Support Information

Examples of Personal Information collected:

• email correspondence

• order details

• any additional information you voluntarily provide

Purpose of collection:

• to provide customer support and respond to your inquiries

Source of collection:

• collected directly from you

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe that your child has provided us with Personal Information, please contact us so that we can delete it.

Sharing Personal Information

We share your Personal Information with service providers who help us operate the Site and fulfill your orders. For example:

• We use Squarespace to power our online store. You can read more about how Squarespace handles Personal Information here: https://www.squarespace.com/privacy

• We share Personal Information with shipping partners (such as PPL, DHL, GLS) to deliver your artwork.

• We may share information with accountants, tax authorities or other professional advisors to comply with legal obligations.

We may also share Personal Information where necessary to:

• comply with applicable laws and regulations, court orders or other lawful requests for information, or

• protect and defend our rights or property, or the rights or safety of others.

We do not sell or trade your Personal Information.

Behavioural Advertising

At this time, we do not use remarketing, targeted advertising, or third-party advertising tools on the Site.

If such services are introduced in the future, they will only be used on the basis of your explicit cookie consent, and this Privacy Policy will be updated accordingly.

Using Personal Information

We use your Personal Information to provide our services, including:

• offering artworks for sale

• processing orders and payments

• arranging deliveries

• communicating with you regarding your orders or inquiries

• maintaining and improving the Site

• keeping you informed about updates or new products (only if you explicitly opt in to receive such communications in the future)

Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA) or another region with similar data protection laws, we process your Personal Information under one or more of the following legal bases:

• Consent – for optional features such as non-essential cookies or marketing communications.

• Performance of a contract – to process your orders, arrange delivery and provide customer service.

• Compliance with legal obligations – to fulfill tax, accounting and other regulatory requirements.

• Legitimate interests – to maintain the security of the Site, prevent fraud, and perform basic analytics to improve our services, provided that such interests are not overridden by your rights and interests.

International Transfers

Some of our service providers (such as Squarespace and certain shipping or IT partners) may be located outside the European Economic Area (EEA). This means that your Personal Information may be transferred to or stored in countries that may have different data protection rules than your country.

Where such transfers occur, we take appropriate steps to ensure that your Personal Information remains protected, for example by relying on:

• adequacy decisions by the European Commission, or

• standard contractual clauses or other lawful transfer mechanisms.

You can contact us for more information about international transfers and the safeguards we use.

Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example:

• Order records and invoices may be kept for up to 10 years to comply with accounting and legal requirements.

• Customer support correspondence may be retained for as long as necessary to resolve your request and for a limited period thereafter.

• Technical logs and analytics data are retained only as long as needed for security and performance purposes.

Once the relevant retention period expires, we will securely delete or anonymise your Personal Information.

Automatic Decision-Making

We do not engage in automated decision-making that has legal or similarly significant effects on you.

Our e-commerce providers (such as Squarespace) may use limited automated tools to detect fraudulent activity (for example, suspicious IP addresses or unusual payment patterns).

Your Rights (GDPR)

If you are an EEA resident, you have the following rights in relation to your Personal Information, subject to certain limitations:

• Right of access – to obtain confirmation whether we process your Personal Information and to receive a copy.

• Right to rectification – to request correction of inaccurate or incomplete data.

• Right to erasure – to request deletion of your Personal Information in certain circumstances.

• Right to restriction of processing – to ask us to limit how we use your data in certain situations.

• Right to data portability – to receive your data in a structured, commonly-used format and to have it transferred to another controller where technically feasible.

• Right to object – to object to processing based on legitimate interests, including basic analytics or security measures, in certain circumstances.

• Right to withdraw consent – where processing is based on your consent (for example, non-essential cookies or marketing), you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in the Contact section below.

You will not be charged a fee for exercising your rights, unless your request is manifestly unfounded or excessive.

Cookies

A cookie is a small file stored on your device when visiting our Site. We use cookies and similar technologies to:

• enable basic site functionality

• remember your preferences (such as language or time zone)

• improve user experience and analyse how the Site is used

• maintain security and prevent fraud

Squarespace automatically uses essential cookies for the operation of the online store. These include cookies related to:

• session management

• the checkout process

• cart functionality

• basic site analytics

You can control cookies through your browser settings (for example, blocking or deleting cookies). Please note that disabling essential cookies may affect the functionality of the Site, including the ability to place orders.

Do Not Track

Because there is currently no consistent industry standard for responding to “Do Not Track” (DNT) signals, we do not alter our data collection or usage practices when such a signal is detected by your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will always be available on this page and will be effective from the date indicated at the top (“Last updated”).

We encourage you to review this Privacy Policy periodically.

Contact & Supervisory Authority

If you are not satisfied with our response or how we handle your Personal Information, you have the right to lodge a complaint with your local data protection authority.

In the Czech Republic, the supervisory authority is:

The Office for Personal Data Protection (Úřad pro ochranu osobních údajů)
Website: https://www.uoou.cz

Contact

For more information about our privacy practices, or if you would like to exercise your data protection rights, please contact us at:

Aen-arting
E-mail: aen@aen-arting.com